F.A.Q

Payments and security

Our site is 100% secured by our host Shopify Inc.
Please see the privacy policy at the bottom of the page.
You can pay by Paypal, Visa, Mastercard, American Express or Apple Pay.

Delivery of orders

We ship your orders every day from Paris.
We ship your orders every day before noon from Paris. Please consult "our service" at the bottom of the page.
You can choose between 2 delivery methods: Express or Standard. Please consult our page "Our service" at the bottom of this page.
After placing an order, you will receive your tracking number by e-mail (within 24 hours after ordering).
In your shipping confirmation email, you will find a link to download your PDF invoice. If you can't find it, please contact us.

RETURN / MODIFICATION / CANCELLATION

Contact us directly to request it. If the order has not yet been shipped, we will grant your request.
You can return an product up to 14 days after receiving it. The product must not have been used and must be in its original packaging. Contact us to request a return. If after receipt of the article, it complies with our policy, we will refund you.

Shipping countries

We ship worldwide. The international shipping time and price depend on your location. It will be updated at checkout. Customs fees may apply in some countries (Switzerland and outside European Union) and are not included in the sale price on this website. In this case, please check the import procedures in your country.

Our distributors

Consult the list of our distributors in "find a distributor" at the bottom of this page
You would like to sell our products ? Contact us at the bottom of this page.

More information

Consult our Privacy policy at the bottom of this page.
Consult our terms of service at the bottom of this page.
Consult our legal terms at the bottom of this page.